Terms of Service
Last updated: November 5, 2023
Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the miniseczem.com website (the "Service") operated by GreenScape Singapore ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
1. Services
GreenScape Singapore provides landscape design, installation, and maintenance services to residential and commercial clients in Singapore. Our services include, but are not limited to:
- Garden design and planning
- Plant selection and installation
- Hardscape design and installation
- Water feature design and installation
- Outdoor lighting design and installation
- Landscape maintenance services
2. Consultations and Proposals
Initial consultations may be offered at our discretion. Detailed design proposals and plans will be provided only after a design agreement has been signed and any required deposit has been paid.
All design proposals, drawings, specifications, and other documents prepared by GreenScape Singapore remain our intellectual property until full payment is received.
3. Quotations and Pricing
All quotations are valid for 30 days from the date of issue, unless otherwise stated.
Prices quoted are based on the information provided by the client and our site evaluation. If conditions change or additional requirements are identified after a quote is provided, the price may be adjusted accordingly.
All prices are quoted in Singapore Dollars (SGD) and are subject to prevailing Goods and Services Tax (GST).
4. Payment Terms
Unless otherwise agreed in writing, our payment terms are as follows:
- For design services: 50% deposit upon acceptance of the design agreement, with the balance due upon completion of the design
- For installation projects: 40% deposit to secure your place in our schedule, 30% upon commencement of work, and 30% upon completion
- For maintenance services: Payment is due within 14 days of invoice date
Late payments may incur interest charges at the rate of 1.5% per month on the outstanding balance.
5. Cancellations and Refunds
If you need to cancel a scheduled service or project, please notify us as soon as possible.
- Cancellations made more than 14 days before a scheduled service: Full refund of any deposit paid
- Cancellations made 7-14 days before a scheduled service: 50% refund of any deposit paid
- Cancellations made less than 7 days before a scheduled service: No refund
For ongoing projects, cancellation fees will be calculated based on the work completed and materials ordered at the time of cancellation.
6. Warranties
GreenScape Singapore provides the following warranties:
- Plant Material: 3-month warranty on plants, subject to proper care and maintenance
- Hardscape Elements: 1-year warranty on workmanship
- Irrigation Systems: 1-year warranty on parts and installation
Warranties do not cover damage due to acts of nature, vandalism, negligence, or improper maintenance by the client.
7. Client Responsibilities
The client is responsible for:
- Providing accurate information about the property and any existing conditions
- Obtaining any necessary permits or approvals from relevant authorities
- Ensuring site access for our team during scheduled work times
- Proper maintenance of installed landscapes according to care instructions provided
8. Intellectual Property
All designs, plans, and specifications created by GreenScape Singapore remain our intellectual property until full payment is received. After full payment, clients receive a license to use these designs for the intended project only.
We reserve the right to photograph our work and use these photographs for promotional purposes unless otherwise agreed in writing.
9. Website Content
Our Service may contain links to third-party websites or services that are not owned or controlled by GreenScape Singapore.
GreenScape Singapore has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that GreenScape Singapore shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
10. Limitation of Liability
In no event shall GreenScape Singapore, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the Service
- Any conduct or content of any third party on the Service
- Any content obtained from the Service
- Unauthorized access, use, or alteration of your transmissions or content
Our total liability for all claims related to our services shall be limited to the total amount paid by you for the specific project or service giving rise to the claim.
11. Governing Law
These Terms shall be governed and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
12. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
13. Contact Us
If you have any questions about these Terms, please contact us at:
GreenScape Singapore
137 Telok Ayer Street, #03-05
Singapore 068602
Email: [email protected]
Phone: +65 6123 4567